Pie in the Face (how characters react to situations) by author Rosemary Clement-Moore.
And so true.
As much as I would love to post all of the WriteOnCon wonderfulness for you, that would be cheating. It would also be unnecessary, as everything--including transcripts of all the live chats--is still up on the WriteOnCon site. To help you out, here are the links to each day's events.
WriteOnCon Recap, day one
WriteOnCon Recap, day two
WriteOnCon Recap, day three